1. Terms of Use
- Welcome to Prime Box. Myprimebox.com is the official online shop of Prime Box. By using any services through this website a guest user or a subscribed user or a registered user is bound by the terms & conditions described on this page. Please read out the terms & conditions for your continued usage of the website. If you intend not to be bound by the terms & conditions you should leave the website immediately.
- By accepting these Terms, you are accepting to be bound by Prime Box’s Policies (including but not limited to the Privacy Policy available at https://myprimebox.com/PrivacyInfo) as amended from time to time.
- In these Terms, references to “you”, and “User” shall mean the end-user/customer using the Website, its contents, and using the Services offered through the Website. References to the “Website”, “myprimebox.com“, “us” and “our” shall mean the Website and/or Prime Box.
- The contents set out herein form an electronic record in terms of তথ্য ও যোগাযোগ প্রযুক্তি আইন, ২০০৬ (Information & Communication Technology Act, 2006) and rules there under as applicable and as amended from time to time. In this sense, this document does not require any physical or digital signatures and forms a valid and binding agreement between the Website and the User.
- Prime Box operates this website, a company incorporated under the laws of Bangladesh bearing its registration number XXXXX
- This Website may sometimes contain links to other websites, which are not operated by Prime Box and Prime Box has no control over the linked sites and accepts no responsibility for them or for any loss or damage that may arise from your use of them. You must accept the terms of each linked website individually to access & use the linked websites.
- We reserve the right to update these Terms at any time & will update them from time to time. Such changes will be effective immediately when posted on the Website. By continuing to use the Website after we post any such updates, you accept the Terms as updated.
- These Terms will continue to apply until terminated by either You or Prime Box in accordance with the terms set out below:
- The agreement with Prime Box can be terminated by (i) not accessing the Website; or (ii) closing Your Account, if & when such options have been made available to You.
2. Eligibility
2.1 You can only use this website if you are eligible to contract under the Contract Act, 1872
2.2 If you are under 18 years old you should not subscribe or register to this website. It is advised that you make transactions with your legal guardian or parents. It is discovered that you are under 18 years old, and Prime Box reserves the right to terminate your membership.
2.3 With the acceptance of the Terms or using or transacting on the Website, the User irrevocably declares and undertakes that s/he is of legal age (18 years or older) and capable of entering into a binding contract and such usage shall be deemed to form a contract between the Website and such User to the extent permissible under applicable laws.
3. Communication
3.1 When you use myprimebox.com or contact us via phone or email, you agree to receive communication from us. You authorize us to communicate with you by email, SMS, phone call, or by posting notices on the website, or by any other mode of communication. For contractual purposes, you agree to receive communications (including transactional, promotional, and/or commercial messages), from us with respect to your use of the website and/or your order placed on the Website. Additionally, any disclosures posted on the site or sent to you by email fulfill the legal obligation of communication made in writing.
4. Your Account and Responsibilities
4.1 Any legal person may use the Website either by registering to the Website or using the Website as a guest. However, a guest user may not have access to all services of the Website including certain benefits/promotional offers, which shall be reserved only for the purpose of registered/subscribed users, and which may be updated from time to time at the sole discretion of the Website.
4.2 If you wish to register your account with the Website, you shall be required to create an account by registering with a valid Bangladeshi mobile phone number and/or with your Facebook account or your email address or by filling in the details prescribed in the Website registration form. You will then receive a password or one-time PIN with which you can log in to the website to place orders.
4.3If you use the website, you will be responsible for maintaining the confidentiality of your username and password and you will be responsible for all activities that occur under your username and you will be under the obligation to restrict access to your computer or mobile phone to prevent unauthorized access to your account. You should inform us immediately if you have any reason to believe that your password has become known to someone else, or if the password is being, or is likely to be, used in an unauthorized manner. You agree that if you provide any information that is untrue, inaccurate, not current, or incomplete or we have reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, or not in accordance with this Terms of Use, we have the right to suspend or terminate your membership on the website.
4.4 The Website may be inaccessible for such purposes as it may, at its sole discretions deem necessary, including but not limited to regular maintenance. However, under no circumstances will Prime Box be held liable for any losses or claims arising out of such inaccessibility to the Users and the Users expressly waive any claims against Prime Box in this regard
4.5 Prime Box as a platform does not support or encourage multiple accounts owned by a single user even with different mobile numbers & reserves the right to restrict, deactivate or disable any account that might fall under any sort of abuse to the service.
5. Fees
5.1 Membership on the website is free for users. Prime Box does not charge any fee for browsing and ordering on the website. You are only charged for the products you buy. Prime Box reserves the right to change its fee policy from time to time. In particular, Prime Box may at its sole discretion introduce new services and modify some or all of the existing services offered on the website. In such an event, Prime Box reserves the right to introduce fees for the new services offered or amend/introduce fees for existing services, as the case may be. Changes to the fee policy will be posted on the website and such updates will automatically be effective immediately after they are posted on the website.
6. Copyright
6.1 The material (including the content, and any other content, software, or services) contained on myprimebox.com is the property of Prime Box, its subsidiaries, affiliates, and/or third-party licensors. No material on this site may be copied, reproduced, republished, installed, posted, transmitted, stored, or distributed without written permission from Prime Box.
6.2 You must not use any “deep-link”, “page-scrape”, “robot”, “spider” or another automatic device, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of the website or any content, or in any way reproduce or circumvent the navigational structure or presentation of the website or any content, to obtain or attempt to obtain any materials, documents or information through any means not purposely made available through the website. We reserve our right to bar any such activity.
7. Cookies
7.1 This website uses cookies, which means that you must have cookies enabled on your computer in order for all functionality on this site to work properly. A cookie is a small data file that is written to your hard drive when you visit certain Web sites. Cookie files contain certain information, such as a random number user ID that the site assigns to a visitor to track the pages visited. A cookie cannot read data from your hard disk or read cookie files created by other sites. Cookies, by themselves, cannot be used to find out the identity of any user.
8. Promotional Activity
8.1To promote its services Prime Box uses various advertisements and commercials which are truthful and are not deceptive or unfair to the best of our knowledge and belief. Every user is under the obligation to go through the relevant information contained on the Website before using the service and it will be assumed that each user is aware of every piece of information provided on the Website. Images of products on the Website are for and by reference only and the actual product may vary from the corresponding image exhibited. The Website disclaims any liabilities arising out of any discrepancies to this end to the fullest extent permitted by law.
8.2 Any short-term or long-term promotional activity or offer(s) are by default valid for a single order within the offered time frame under any specific account on myprimebox.com. Any repetitive or suspicious or abusive practice during any offer or promotion might result in a canceled order & Prime Box reserves the right to do so to protect the rights & benefits of other users. The account that tends to abuse any offer by any means on the platform can also get terminated to maintain hygiene factors on the platform. The automated abuse detection technology that Prime Box has can be also enforced at any time without any sort of prior notice.
8.3 Discount code(s) offered to any/all segment of the customer(s) through different marketing channels might get disabled or extended by the authority at any time without any prior notice. The modality can also be updated to accommodate price changes or fluctuation & intense uses of the same by the user base to protect against any sort of abuse or susceptive uses.
9. The Contract
9.1 Your order is an offer to us to buy the product(s) in your order. When you place an order to purchase a product from us, you will receive an e-mail and/or SMS to your mobile phone number confirming receipt of your order and/or containing the details of your order (the “Order Confirmation E-mail and/or SMS”). The Order Confirmation E-mail and/or SMS is an acknowledgment that we have received your order, but does not confirm acceptance of your offer to buy the product(s) ordered; when we send the Order Confirmation E-mail and/or SMS a contract called an “agreement to sell” is concluded in accordance with Section 4(3) of the Sale of Goods Act, 1930 i.e. the transfer of the property in the goods is to take place at a future time when the product(s) is/are delivered to your designated address. We only accept your offer, and the above “agreement to sell” becomes a contract of sale for the product(s) ordered by you in accordance with Section 4(4) of the Sale of Goods Act, 1930, when the product(s) is/are delivered to your designated address and at that time the property in the goods is transferred from us to you.
9.2 You can cancel your order for a product at no cost any time before the goods are delivered to you.
9.3 Please note that we sell products only in quantities that correspond to the typical needs of an average household. This applies both to the number of products ordered within a single order and the placing of several orders for the same product where the individual orders comprise a quantity typical for a normal household.
10. Product Descriptions
10.1 Prime Box attempts to be as accurate as possible. Prime Box does not manufacture or produce any product by itself. Therefore, Prime Box does not warrant that the product description or other content of any Prime Box product is accurate, complete, reliable, current, or error-free. If a product offered by Prime Box itself is not as described, your sole remedy is to return it in unused condition.
11. Pricing
11.1 Except where noted otherwise, the list price or suggested price displayed for products on Prime Box represents the full retail price listed on the product itself, suggested by the manufacturer or supplier, or estimated in accordance with standard industry practice; or the estimated retail value for a comparably featured item offered elsewhere. The list price or suggested price is a comparative price estimate and may or may not represent the prevailing price in every area on any particular day.
11.2 Despite our best efforts, a small number of the items in our catalog may be mispriced. If the MRP of an item sold by Prime Box is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation. And if the stated price on the product is lower than Prime Box, we will, either refund the amount or replace the product according to your preference, when acknowledged.